FAQs

OZ Bridal Philly is an intimate setting, and we want to give each bride the attention she deserves.
Questions? We’re here to help.
Yes, please! OZ Bridal is an intimate shop and we want to give each bride the attention she deserves.  We only accommodate one bridal appointment at a time so book in advance.  This ensures you’ll get a date and time that works best for you and your guests.
Dress appointments are 60 minutes and the next appointment starts promptly after yours so please be on time.   Since we can only accommodate one appointment at a time, if you show up late, it will unfortunately cut into your appointment time.

Please Note: We require a 72 hour notice for cancellations to avoid a cancellation fee.  You are not being charged for your appointment, but we do have to ensure we fill the spot if you no longer can make it.  Again, it goes back to us only being able to accommodate one appointment at a time.

Your undergarments – a strapless bra and undies. You can also bring Spanx if you like wearing them.   Shoes are not necessary but bring a pair if you’d like to get a better feel for what your dress will look like in them.

We do ask that you avoid coming with a fresh spray tan or wearing heavy makeup. Want to bring some bubbly? Fine with us!

We recommend a crew of 3 or less – family and friends whose opinions you value. Sometimes too many opinions make it harder to make a decision, and while other people may have a beautiful vision for you, it’s your vision that matters most!
We carry bridal gowns sizes 8- 12, and can order dresses up to a 24.  Please note, bridal sizing is roughly 4 sizes bigger than the clothing your wear every day.
Our customized dresses start at $1,900. We’ll help you chose a gown that’s in your price range and won’t ever push you to spend more than you’re comfortable with. Prices for accessories and retail items vary.   We also offer the ability to customize your dress so it’s as perfect as you desire!  Customization costs vary and can be discussed at your appointment.
We order your dress based on your measurements, but we can pretty much guarantee that your dress will need alterations for a perfect fit. We don’t provide alterations in-shop at the moment, but we’re happy to recommend and put you in touch with our favorite local tailors.
We ask for about 6 months from when you order your dress until it arrives in-shop, since our dresses are made to order. Give yourself an additional 2-3 months for alterations. On the safe side, it’s great to start shopping 8 – 12 months before your wedding. For those brides in a bit of a pinch, we can rush your dress (which will incur a rush fee.)

We love the exclusive feeling of OZ Bridal and to stay true to this vibe, we’ve launched with dresses exclusively from Olia Zavozina.

We are the only place on the east coast that carries Olia Zavozina’s one of a kind, custom dresses! You name it… Olia can do it, whether it be changing color, neckline, backline, fit and even changing lace. Olia has done everything from wedding to red carpet. Lauren Buschnell, Shawn Johnson, Claire Bowen, Hayden Panettiere, CJ Perry (Lana WWE) and that is just to name a few!

We’re so glad you asked! We LOVE our vendors!
HAIR
Morgan Chick
Makeup
Adi Juarez
Photography
Liz Kyle
A trunk show is when a designer sets up shop in our boutique with gowns that we don’t normally carry. Special gifts and discounts are usually included. It’s a great way to see and try on more of a designer’s collection. Appointments are required.

A sample sale is when gowns are sold as-is off the rack. If you need a dress ASAP, or want to wear a certain designer but at a cheaper price point, a sample sale may be for you.

We’ll make announcements and share the details of when we have trunk shows and sample sales so you don’t miss out.
All sales are final. A 70% deposit is required at the time of your purchase. Cash, debit and credit cards are accepted, and your final payment is due at the time of dress pick-up.  We ask that your gowns be picked up within two weeks of when we notify you of their arrival.
Shoot us an email and we’ll get back to you shortly!